As a professional with over 25 years of experience in the aerospace and customer service industries, Billy Baugham has helped businesses thanks to his extensive knowledge in business strategy, maximizing operational impact, lean methodologies, and regulatory compliance. His master experience in establishing training programs and project development has helped him manage and implement programs in many countries such as Pakistan, Egypt, Jordan, and Italy. Billy Baugham has also led and presented discussions in front of Fortune 100 companies.
Although he has developed proposals for companies valued at more than $30 million, he also enjoys volunteering and giving back to his community. Billy Baugham has been a project leader for Project Restoration since 2016.
Project Restoration is a nonprofit organization located in Gilbert, AZ. This organization focuses on helping the 4% of people battling a severe mental illness such as Schizophrenia, Bipolar disorder, Schizoaffective, and other disorders with psychotic features. The organization focuses on helping those individuals who don’t have access to mental illness treatments. The founders had their first encounter with mental illness when their son became ill with a mental illness. They decided to make it their mission and create awareness.
On average, 40% to 50% of people who have a mental illness such as Schizophrenia or Bipolar Disorder, don’t have the ability to understand they suffer from an illness. This is called Anosognosia, which prevents individuals from advocating for themselves. The mission of Project Restoration is to help advocate for those people who cannot do it for themselves. Billy Baugham saw the value of this organization and decided to join their efforts. He helped put together a training package as an aid for those helping individuals suffering from a mental illness.
Aside from volunteering his time as Training Leader for Project Restoration and coaching football for i9 Sports, Billy Baugham has an impressive professional portfolio. Billy Baugham has a B.S. in Technical Management, is working toward a Master’s Degree in Business Administration and Management from Embry-Riddle Aeronautical University, and is Six Sigma Greenbelt certified.
Billy Baugham’s education and training led him to hold positions in prestigious companies such as Honeywell Aerospace, U.S. Airways, and Safety Services Company. When he was a customer support engineering leader, his work allowed him to develop a suite of technical publications for a new turbine-powered helicopter. Billy Baugham collaborated directly with Bell Helicopter and the US Army in this project. On top of having over 20 years of experience in aerospace, he also has experience working in contact centers and staffing firms
What exactly is the secret of any organization’s success? It is the ability to clearly understand how every input and output interacts within the value-stream of a supply chain management operating system (vSCMOS)! Possessing and using that knowledge correctly yields absolute strategic advantage. The result…is the ability to predict which improvements should be targeted to produce the most optimal performance and efficiency. When managed properly, a vSCMOS empowers businesses to exceed their financial objectives, decrease required inventory, consistently exceed customer expectations, and cultivate an uncompromising reputation in the industry.
Billy Baugham is a business consultant who has used his razor-sharp acumen, spanning over 25 years, establishing new client relationships, offer strategic planning and leadership advice, foster workflow optimization, implement lean solutions, and drive regulatory compliance within the aerospace industry.
As a servant leader, Billy Baugham has helped companies improve productivity, process quality while reducing costs and offsetting risks. He has been responsible for significant improvements to regulatory compliance processes for aerospace suppliers. One of Billy Baugham’s core strengths is his ability to mentor teams on how to identify, collect and analyze critical vSHMOS process data.
So how can companies beat the complexity of the modern-day supply chain? This businessman shares three best vSHMOS practices.
1. Strike an Equilibrium Between Human Intellect and Technology
Recent trends suggest that key players in the aviation space are unable to stay abreast of advancements in modern technology.
Billy Baugham stands by his findings, gleaned through years of experience on the ground studying supply chains up close; automation, robotics and standardization practices do tend to get the best of suppliers, especially if they aren’t properly trained to take advantage of these and attain a continuous momentum.
In the past, hardware infrastructure and software setbacks were known to cause significant delays in the supply chain. These experiences highlight the importance of balancing processes and machinery with human intellect. To wit, it is inadvisable to blindly rely on automation to perform all high-priority tasks. Organizations that foundationally understand proper balance in human-to-automation dominate their industry.
2. Predict Supply Disruptions
When future demand is poorly forecasted, supply chain constraints and breakdowns become all the more pronounced. This can be mitigated using a bilateral vSHMOS approach.
On this point, Billy Baugham shares, “The short-term strategy addresses monthly, quarterly and annual purchases that are typically undertaken as impulse investments. Longer-term strategies are designed to lock down partnership-contracts with the tiered supply base. Cultivating a mutually shared vision and mission with internal and external suppliers insulates against conflicting business strategies.
The key to forging valuation relationships with suppliers? Taking the time to truly understand their business while also ensuring that they understand yours.
3. Turn to Big Data to Offset Challenges
Billy Baugham points out, “When the right data is available, it becomes actionable.” To precisely identify macro trends in time and gain that elusive edge, Big Data could be a major ally.
Aerospace companies may just be able to glean insights and respond to them sooner, thereby decreasing backlogs and enhancing the supply chain mechanism. Organizations must continue to improve how to aggregate market information is utilized to best understand its connection to isolated elements of supply; whether that’s by part, by commodity or by location.
Research shows that Big Data will help organizations get an actionable glimpse into the future of consumer demand.
More on Billy Baugham
Billy Baugham is a renowned personality in the aerospace sphere, leading over a dozen conferences for top-tier Fortune 500 companies.
The businessman has worked with Bell Helicopter and the U.S. Army in the capacity of a customer support leader to develop a suite of technical publications for a new turbine-powered helicopter. Further, he developed depot proposals valued at more than $30 million dollars.
Billy Baugham’s experience isn’t limited to aerospace, but also extends to contact centers and staffing firms. Having a laundry list of accomplishments that precedes him, the entrepreneur shows no signs of letting up anytime soon. He continues to develop innovative management and quality leadership tactics to transform the modern-day enterprise.
“Six Sigma Greenbelt is a set of core elements and procedures to help organizations and projects run smoothly, efficiently, and at the highest level. Six Sigma was first developed and introduced by two engineers at Motorola in 1986. Today the coveted certification helps countless organizations save millions of dollars, reach and exceed goals in IT, medical, financial, chemical, manufacturing, aviation, telecom, and many more industries using the proven-approach to success. It identifies individuals as superior quality experts.” Billy Baugham explained.
“Six Sigma using a systematic methodology to identify core issues and problems, and to implement solid solutions to rectify numerous challenges on a regular basis.” Billy Baugham continued, “There are five main steps of the Six Sigma concept; these are: define, measure, analyze, improve, and control. Over the years a few more have been added, these include recognize, standardize, and integrate. Once these steps are learned, and one becomes an expert in problem-solving, companies across multiple industries can benefit from the method.”
The processes are implemented procedures that are continuously weighed and evaluated, as well as tweaked or amended to make things run on a more efficient level. Six Sigma is a driven process that bases projects on performance levels to monitor solutions of individual team members, departments, and organization as a whole. The responsibilities that contribute to the project, improve the performance of the undertakings. This is how Green Belts improve processes regularly and at the highest level.
Being a team player is critical to the Six Sigma application. They help to bridge the gap between the Six Sigma theory and real-world functioning. Six Sigma Green Belt professionals offer a crucial role in cultivating data scrutiny, processes, and management.
Billy Baugham has been a thought leader in the aerospace and customer service industries for over 20 years. He has presented and led critical discussions in over a dozen conferences for a Fortune 100 company. As a customer support engineering leader, he worked directly with Bell Helicopter and the US Army to develop a suite of technical publications for a new turbine-powered helicopter. Further, he developed depot proposals valued at more than $30 million.
Billy Baugham has proven success in guiding business strategy, using lean methodologies to achieve regulatory compliance, and maximizing operational impact. For over 25 years, Mr. Baugham has established training programs, project development, and third-party engagement. Billy Baugham sheds light on Continuous Improvement Process strategies and expansion.
“Continuous Improvement Process can be applied to products, services, projects, programs, quality, and management. Continuous Improvement Process, or CIP, are implemented processes that are continuously weighed and evaluated, as well as tweaked or amended to make things run on a more efficient level.”
Billy Baugham continued, “Quality products or services are the main goals with various levels that are regularly evaluated to achieve superiority. These levels can be made up of strategies, performance, continuity, and satisfaction, to name a few.
“Essentially, Continuous Improvement Process is on a cyclical momentum that follows identifying needs, planning, and preparation, implementing changes, and reviewing for correction and enhanced modality transformations.”
For over two decades, Billy Baugham has been a thought leader in the aerospace and customer service industries. Mr. Baugham has presented and led critical discussions in over a dozen conferences for a Fortune 100 company. As a customer support engineering leader, he worked directly with Bell Helicopter and the US Army to develop a suite of technical publications for a new turbine powered helicopter. Further, he developed depot proposals valued at more than $30 million (US).
While at the same company, Mr. Baugham has worked in numerous quality, research and development, field service, and customer support management positions. His technical and personal interaction skill sets have allowed him to see opportunities and challenges from a unique perspective. The United States Coast Guard Air Station in Mobile, AL, recognized Billy Baugham for his excellence in field service support.
His experience includes not only aerospace but also that of contact centers and staffing firms. Billy Baugham’s success through dedication and determination has been recognized by every organization he has supported. While at a Phoenix-area staffing firm, Billy earned the distinguished President’s Award by bringing in the largest gross profit, in the shortest time frame, in the 50 year history of the organization. Billy Baugham has successfully implemented and managed multiple programs across different countries including; Italy, Pakistan, Egypt, and Jordan.